Refund Policy
A legal disclaimer
The information provided on the High Altitude Wash website, including details about our drone-powered cleaning services, gear sold in our shop, and general business operations, is for informational purposes only. While we strive to ensure the accuracy, completeness, and timeliness of the content, High Altitude Wash makes no warranties or representations, express or implied, regarding the information’s accuracy, reliability, or suitability for any particular purpose. Your use of this website and reliance on its content is at your own risk.
High Altitude Wash, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to or use of this website, including but not limited to damages related to service outcomes, gear performance, or errors in content. This includes any damages resulting from the use of our drone cleaning services, pressure washing, or purchased gear, such as property damage or personal injury, to the fullest extent permitted by law.
Our services, including drone operations, are conducted in compliance with FAA Part 107 regulations, but High Altitude Wash is not responsible for unforeseen circumstances, such as weather-related delays, property conditions, or client-provided information that may affect service outcomes. For gear purchased through our shop, usage instructions must be followed, and High Altitude Wash is not liable for damages due to misuse, improper handling, or failure to adhere to guidelines.
This website may contain links to third-party websites. High Altitude Wash is not responsible for the content, accuracy, or practices of these external sites, and accessing them is at your own risk. We encourage you to review the terms and policies of any third-party sites before engaging with them.
By using this website, you agree to indemnify and hold High Altitude Wash harmless from any claims, losses, or damages arising from your use of the site or services, including legal fees. High Altitude Wash reserves the right to modify this disclaimer at any time, with updates effective upon posting. For questions or concerns, contact us at info@highaltwash.com or 435-800-5701.
Refund Policy - Services & High Altitude Wash Gear
At High Altitude Wash, your satisfaction is our priority. If you’re not 100% satisfied with our drone-powered cleaning services in Park City or Heber City, contact us within 7 days of the service date, and we’ll make it right at no additional cost, subject to our assessment of the issue. For gear purchased through our shop, returns are accepted within 30 days of delivery, provided the item is unused, in its original packaging, and in resalable condition. Customers are responsible for return shipping costs, and refunds will be processed within 7 business days of receiving the returned item, excluding original shipping fees. This policy does not cover damages due to misuse, improper handling, or failure to follow product instructions. To initiate a service callback or gear return, contact us at info@highaltwash.com or 435.300.8371. High Altitude Wash reserves the right to deny refunds or callbacks if the request does not meet these conditions.